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Privacy Policy

In effect from 23 March 2025.

1. Definitions

Capitalised words which appear in this document shall convey the meaning which is hereby defined:

“We“, “Us“, “Our“, “Ours“, “Ourselves“, also the “Company“, “Copyright Owner“, “Copyright Holder“, or “Licensor“, shall refer to Wizard Systems Ltd, a company registered in the Republic of Cyprus.
“Service“, also the “Application“, or “Software“, shall refer to GeetAR, a property of Wizard Systems Ltd.
“You“, “Your“, “Yours“, “Yourself“, shall refer to the individual who operates, uses, or accesses the Service.
“Processor“, also “Service Provider“, shall refer to any natural or legal person, public authority, agency, or other body which stores and/or processes personal data on Our behalf.
“Terms” shall refer to the Terms of Service.
“Policy” shall refer to the entirety of this document, which serves as an addendum to the Terms.
“Website“, also the “Service’s Website“, the “Application’s Website“, or “Our Website“, shall refer to www.wizardsystems.co/geetar and all web pages therein, which We control and which We use in order to disseminate information about the Service.
“Licence“, also “Your Licence“, shall refer to the limited, non-exclusive, non-transferable licence which We grant to You to use the Service and the Website for personal use only, subject to the Terms and this Policy.

2. Personal Data which We Process

We follow the principle of data minimisation when processing Your data. To this end, We only process data which are required in relation to the legal bases and to the purposes laid out in Sections 3 and 4 respectively. More specifically, We or Our Processors process the personal which is listed herein.

2.1. Data Processed by Us When You Provide Them Directly

We process the following data which are provided by You directly, e.g. during Your registration to the Service:

Your email address
Your account password
Your in-app preferences, such as preferences about how You want the Service to behave during augmented-reality (AR) sessions for playing the guitar
Your bookmarked pieces. These are musical pieces, lessons, or practice sets which appear in Your List page, along with any preferences related to them
Information about Your feedback on Your guitar-playing sessions, including the time and date when You contributed Your feedback
Information about Your ratings on pieces which You have played, including the time and date when You contributed Your ratings
Your email messages to Us, such as in relation to support, including any attachments which You may provide
Your cookie consent preferences, which We use in the Website

2.2. Data Processed by Us During Activities which You Voluntarily Initiate

We process the following data when You use the Service to execute tasks such as enrolling to a subscription, launching an AR session for playing the guitar, or visiting the Website:

Your internet protocol (IP) address
Information about Your most recent use of the Service, such as the time and date You last signed in to the Service, and the time and date You last performed calibration using the Service
Versions of the Terms and of this Policy which You have previously accepted
Consents which You have given to Us in relation to processing Your data
Information about Your guitar-learning progress, such as total number of sessions played and total guitar-play duration
Log records about Your guitar-playing sessions, including times and dates of Your individual sessions, their durations, the titles and tempos of pieces which You played, and diagnostic information such as frame-rates achieved while using the Application
Information about Your device’s camera, such as focal length
Images captured by Your device’s camera. These are processed ephemerally by default: Unless You give Us Your explicit consent to store them for diagnostic purposes, these images are processed in your device and are discarded immediately
Anonymised statistical information extracted via calibration. This information does not visually depict any portion of any image and cannot be used to identify You
Information about Your purchase history, such as in relation to subscriptions which You may have bought, including subscription type and expiry date

2.3. Data Processed by Us Automatically

We process the following data automatically during Your use of the Service:

Meta-data information related to Your device, such as manufacturer, model number, and operating system version
Log records related to Your navigation within the Service, such as which pages You visit while using the Service and where You click, along with the time and date of such events
Crash records related to Your use of the Service, including the time and date of events where the Service malfunctions

2.4. Data Processed by Our Processors Automatically

Our Processors process the following data automatically during Your use of the Service:

Meta-data information related to Your device, such as manufacturer, model number, and operating system version
The app used to install the Service on Your device
The version of the Service installed on Your device
Information about Our Processors’ software development kits (SDKs) used within the Service, including their version numbers
Unique identifiers related to Your device and the provision of authentication services
Unique identifiers related to the Service and the provision of cloud services
Unique identifiers related to Your Google account (if You are signed in with Your Google account while using the Service) and the provision of augmented reality services
Unique identifiers related to Your device (if You are not signed in with Your Google account while using the Service), and the provision of augmented reality services
Performance and other diagnostic data about the Service, the SDKs used within the Service, and Your device, such as battery life, loading time, latency, and frame-rate
Information related to the usage of the SDKs used within the Service, including application programming interface (API) calls
Your IP address

3. Legal Basis for Processing Your Data

We follow the principle of lawfulness, fairness, and transparency when processing Your data. To this end, We use the following legal bases for processing Your data:

3.1. Your Explicit Consent

We ask for Your explicit consent in order to process the following data:

Images captured by Your device’s camera
Anonymised statistical information extracted via calibration
Your cookie consent preferences

3.2. To Fulfill Contractual Obligations to You

We or Our Processors process the following data in order to meet Our obligations with respect to any contracts made between You and Us, including the provision of premium content and functionality:

Meta-data information related to Your device
The app used to install the Service on Your device
The version of the Service installed on Your device
Information about Our Processors’ SDKs used within the Service
Your email address
Your account password
Unique identifiers related to Your device and the provision of authentication services
Unique identifiers related to the Service and the provision of cloud services
Unique identifiers related to Your Google account (if applicable) and the provision of augmented reality services
Unique identifiers related to Your device and the provision of augmented reality services
Performance and other diagnostic data about the Service, the SDKs used within the Service, and Your device
Information related to the usage of the SDKs used within the Service
Your IP address
Versions of the Terms and of this Policy which You have previously accepted
Consents which You have given to Us in relation to processing Your data
Your in-app preferences
Your bookmarked pieces
Information about Your device’s camera
Images captured by Your device’s camera
Anonymised statistical information extracted via calibration
Information about Your guitar-learning progress
Information about Your purchase history
Your cookie consent preferences

3.3. Legitimate Interest

We have legitimate interests for processing all the data listed in Section 2. For details about the nature of the data processed for each legitimate interest see Section 4. Our legitimate interests are:

To provide the Service to You
To communicate with You about the Service
To prevent fraud, to ensure fair and safe use of the Service, and to ensure compliance with the Terms
To understand how the Service is used, to offer support, to diagnose and to rectify imperfections, and to improve the quality of the Service
To make the Website available to You and to use cookies when You access the Website
To understand how the Website is used, to diagnose and to rectify imperfections, and to improve the quality of the Website
To be able to resolve any disputes which may arise between You and Us and to defend Ourselves against legal claims

3.4. To Comply with Legal Obligations

We or Our Processors store and process the following data in order to meeting any legal obligations which might be imposed on Us

Meta-data information related to Your device
Your email address
Log records related to Your navigation within the Service
Information about Your purchasing history
Your email messages to Us

4. Why We Process Your Data

We follow the principle of purpose limitation when processing Your data. To this end, We process Your data solely for the legitimate interests listed in Section 3.3, and solely for the following purposes:

4.1. To Provide the Service to You

This includes both, freemium and premium parts of the Service. For this legitimate interest We or Our Processors process the following data for the following purposes:

4.1.1. To set up, to maintain, and to authenticate Your account

Meta-data information related to Your device
The app used to install the Service on Your device
Information about Our Processors’ SDKs used within the Service
Your email address
Your account password
Unique identifiers related to Your device and the provision of authentication services
Unique identifiers related to the Service and the provision of cloud services
Your IP address

4.1.2. To ensure You have accepted the Terms

Consents which You have given to Us in relation to processing Your data
Versions of the Terms and of this Policy which You have previously accepted

4.1.3. To help You keep track of Your in-app activity

Your in-app preferences
Your bookmarked pieces
Information about Your guitar-learning progress

4.1.4. To calibrate Your sessions

Consents which You have given to Us in relation to processing Your data
Information about Your device’s camera
Images captured by Your device’s camera

4.1.5. To launch AR guitar-playing sessions

Consents which You have given to Us in relation to processing Your data
Information about Your device’s camera
Images captured by Your device’s camera
Anonymised statistical information extracted via calibration

4.1.6. To maintain Your subscriptions, and to offer subscriptions which may interest You

Your email address
Information about Your purchase history

4.2. To Communicate with You about the Service

We have the legitimate interest to communicate with You for matters related to Your use of the Service, including promotion of subscriptions to the Service. For this legitimate interest We process the following data:

Your email address
Your email messages to Us
Information about Your purchase history

4.3. To Prevent Fraud, to Ensure Fair and Safe Use of the Service, and to Ensure Compliance with the Terms

We have a legitimate interest to process information in order to ensure that the Terms are respected, to be able to resolve any disputes which may arise between You and Us, and to defend Ourselves against legal claims. For these purposes We or Our Processors process the following data:

Meta-data information related to Your device
Unique identifiers related to Your device and the provision of authentication services
Unique identifiers related to the Service and the provision of cloud services
Versions of the Terms and of this Policy which You have previously accepted
Consents which You have given to Us in relation to processing Your data
Your email address
Log records related to Your navigation within the Service
Information about Your purchase history
Your email messages to Us

4.4. To Understand How the Service Is Used, to Offer Support, to Diagnose and to Rectify Imperfections, and to Improve the Quality of the Service

For this legitimate interest We or Our Processors process the following data:

Meta-data information related to Your device
The app used to install the Service on Your device
The version of the Service installed on Your device
Information about Our Processors’ SDKs used within the Service
Your email address
Unique identifiers related to Your device and the provision of authentication services
Unique identifiers related to the Service and the provision of cloud services
Your IP address
Versions of the Terms and of this Policy which You have accepted
Consents which You have given to Us in relation to processing Your data
Information about Your most recent use of the Service
Your in-app preferences
Your bookmarked pieces
Information about Your device’s camera
Images captured by Your device’s camera, provided You have given Us Your explicit consent
Information about Your feedback on Your guitar-playing sessions
Information about Your ratings on pieces which You have played
Information about Your guitar-learning progress
Log records about Your guitar-playing sessions
Log records related to Your navigation within the Service
Crash records about Your use of the Service
Information about Your purchase history
Your email messages to Us

4.5. To Make the Service’s Website Available to You and to use cookies when you access the website

For this legitimate interest Our Processors process the following data:

Your IP address
Your cookie consent preferences

4.6. To Understand How The Website Is Used, To Diagnose And To Rectify Imperfections, And To Improve The Quality Of The Website

For this legitimate interest We or Our Processors process the following data:

Your IP address

4.7. To Be able to resolve any disputes which may arise between You and Us and to Defend Ourselves against Legal Claims

For this legitimate interest We or Our Processors process the following data:

Your IP address
Your email address
Log records related to Your navigation within the Service
Information about Your purchase history
Your email messages to Us
Your cookie consent preferences

5. How Long We Keep Your Data

We follow the principle of storage limitation when processing Your data. To this end, We store Your data according to the provisions outlined in this section.

5.1. Data Which We Never Store Without Your Explicit Consent

We expressly emphasise that unless You give Us Your explicit consent, the following data are never stored, neither on Your device nor on any of Our servers:

Anonymised statistical information extracted via calibration
Images captured by Your device’s camera (which are stored for diagnostic purposes, only with Your explicit consent)

5.2. Data Which Our Processors Store for a Few Weeks After Your Last Attempt to Sign In to Your Account Or For One Year After Your Last Access to the Website, Whichever Comes Last

Your IP address

5.3. Data Which Our Processors Store For One Year After Your Last Access To The Website

Your cookie consent preferences

5.4. Data Which We Store Until You Withdraw Your Consent Or Until Your account Is Terminated, Whichever Comes First

The following data are immediately and permanently deleted as soon as You revoke Your consent from within the Application, or as soon as Your account is terminated:

Anonymised statistical information extracted via calibration
Images captured by Your device’s camera (which are stored for diagnostic purposes, provided You have given Us Your explicit consent)

5.5. Data Which We Store Until Your Account Is Terminated

You may terminate Your account with Us at any time. We also have the right to terminate Your account, subject to the clauses outlined in the Terms of Service. Upon termination of Your account, whether instigated by You or by Us, the following data are immediately and permanently deleted:

The version of the Service installed on Your device
Versions of the Terms and of this Policy which You have accepted
Consents which You have given to Us in relation to processing Your data
Information about Your most recent use of the Service
Your in-app preferences
Your bookmarked pieces
Information about Your device’s camera
Information about Your guitar-learning progress
Information about Your feedback on Your guitar-playing sessions
Information about Your ratings on pieces which You have played
Log records about Your guitar-playing sessions
Crash records about Your use of the Service

5.6. Data Which Our Processors Store Up to Six Months After Your Account Is Terminated

The following data are kept for up to six (6) months after Your account is terminated:

Meta-data information related to Your device
The app used to install the Service on Your device
Information about Our Processors’ SDKs used within the Service
Unique identifiers related to Your device and the provision of authentication services
Unique identifiers related to the Service and the provision of cloud services

5.7. Data Which We Store Up to Six Years After Your Account Is Terminated

The following data are kept for up to six (6) years after Your account is terminated in order to help Us resolve any ongoing disputes with You, to protect Ourselves against legal claims, and/or to meet any other legal obligations.

Your email address
Log records related to Your navigation within the Service
Information about Your purchase history
Your email messages to Us

6. Who We Share Your Data With

We follow the principle of data integrity and confidentiality when processing Your data. To this end We only share Your data with the following Processors, with whom We have established data processing agreements (DPAs). Where relevant and/or necessary We may also share Your data with Our affiliates, or with third parties during business transfers, under the provision that the clauses in this Policy will be binding to the party receiving Your data.

6.1. Data Which We Never Share Without Your Explicit Consent

We expressly emphasise that unless You give Us Your explicit consent, the following data are never extracted out of Your device and are never shared with anyone:

Anonymised statistical information extracted via calibration
Images captured by Your device’s camera (which are stored for diagnostic purposes, provided You have given Us Your explicit consent)

6.2. Data Shared with Cloud Services Providers

We rely on Google Cloud EMEA Limited for storing some of Your data, for providing authentication solutions, and for conducting analytics on an aggregate and anonymised basis. You can review Our DPA with this Processor at https://cloud.google.com/terms/data-processing-addendum. To this end, We share with Google Cloud EMEA Limited the following data:

Meta-data information related to Your device
The app used to install the Service on Your device
The version of the Service installed on Your device
Information about Our Processors’ SDKs used within the Service
Your email address
Your account password
Unique identifiers related to Your device and the provision of authentication services
Unique identifiers related to the Service and the provision of cloud services
Your IP address
Versions of the Terms and of this Policy which You have previously accepted
Consents which You have given to Us in relation to processing Your data
Information about Your most recent use of the Service
Your in-app preferences
Your bookmarked pieces
Information about Your device’s camera
Anonymised statistical information extracted via calibration, provided You have given Us Your explicit consent
Images captured by Your device’s camera (which are stored for diagnostic purposes, provided You have given Us Your explicit consent)
Information about Your feedback on Your guitar-playing sessions
Information about Your ratings on pieces which You have played
Information about Your guitar-learning progress
Log records about Your guitar-playing sessions
Log records related to Your navigation within the Service
Crash records related to Your use of the Service
Information about Your purchase history

6.3. Data Shared with Email Services Providers

We rely on Google Cloud EMEA Limited for the provision of email services. You can review Our DPA with this Processor at https://cloud.google.com/terms/data-processing-addendum. If You ever send Us an email, We will share with Google Cloud EMEA Limited the following data:

Your email address
Your email messages to Us

6.4. Data Shared with Augmented Reality Services Providers

Depending on your device manufacturer and camera hardware, we may rely on Google Cloud EMEA Limited for the provision of some augmented reality services. You can review Our DPA with this Processor at https://cloud.google.com/terms/data-processing-addendum. To this end, We share with Google Cloud EMEA Limited the following data:

Unique identifiers related to Your Google account (if applicable) and the provision of augmented reality services
Unique identifiers related to Your device and the provision of augmented reality services
Performance and other diagnostic data about the Service, the SDKs used within the Service, and Your device
Information related to the usage of the SDKs used within the Service

6.5. Data Shared with Payment Services Providers

We rely on Google Cloud EMEA Limited for processing Your transactions with Us. You can review Our DPA with this Processor at https://cloud.google.com/terms/data-processing-addendum. If You ever enroll to any of Our paid subscription plans, this Processor will store the following data:

Information about Your purchase history

6.6. Data Shared With Web Hosting Services Providers

We rely on Namecheap Inc. for the provision of web hosting services. You can review Our DPA with this Processor at https://www.namecheap.com/legal/universal/data-processing-addendum. If You ever visit Our Website, We will share with Namecheap Inc. the following data:

Your IP address

6.7. Data Shared With Cookie Consent Management Services Providers

We rely on CookieYes Limited for the provision of cookie consent management services. You can review Our DPA with this Processor at https://www.cookieyes.com/dpa. If you ever visit Our Website, We will share with CookieYes Limited the following data:

Your IP address
Your cookie consent preferences

6.8. Data Shared with Our Affiliates

We may share any of Your data listed in Section 2 with any of Our affiliates, in which case the party who receives Your data will be bound by the same clauses as the ones listed in this Policy.

6.9. Data Shared during Business Transfers

We may share any of Your data listed in Section 2 with a third party in the event where We undergo a business transfer, such as a merge with the third party or a business acquisition by the third party, in which case the third party will be bound by the same clauses as the ones listed in this Policy.

7. Location of Your Data

We follow the principle of data integrity and confidentiality when processing Your data. To this end We and Our Processors store and process Your data in trusted locations in order to ensure the provisions laid out in accordance with the data protection laws of the European Union (EU) and other jurisdictions.

7.1. Data Stored and Processed in the EU

We or Our Processors store and process the majority of Your data in the EU. This includes the following data:

Meta-data information related to Your device
The app used to install the Service on Your device
The version of the Service installed on Your device
Information about Our Processors’ SDKs used within the Service
Unique identifiers related to Your device and the provision of authentication services
Your email address
Versions of the Terms and of this Policy which You have previously accepted
Consents which You have given to Us in relation to processing Your data
Information about Your most recent use of the Service
Your in-app preferences
Your bookmarked pieces
Information about Your device’s camera
Anonymised statistical information extracted via calibration, provided You have given Us Your explicit consent
Images captured by Your device’s camera (which are stored for diagnostic purposes, provided You have given Us Your explicit consent)
Information about Your feedback on Your guitar-playing sessions
Information about Your ratings on pieces which You have played
Information about Your guitar-learning progress
Log records about Your guitar-playing sessions
Log records related to Your navigation within the Service
Crash records related to Your use of the Service
Information about Your purchase history

7.2. Data Stored and Processed in the United States of America

Some of Our Processors store and process some of Your data in the United States of America (USA). Where Your data is transferred outside the EU, standard contractual clauses (SCCs) apply in order to comply with the EU’s data protection laws.

7.2.1. Data Stored and Processed by Google Cloud EMEA Limited

One of Our Processors, Google Cloud EMEA Limited, which provides cloud services to Us, stores and processes some of Your data in the USA. Your data is transferred to the USA subject to SCCs which apply in addition to Our DPA with this Processor (as cited in Section 6.2) in order to comply with the EU’s data protection laws. You can review the these SCCs at https://firebase.google.com/terms/firebase-sccs-eu-p2p-google-exporter. The data transferred to the USA in this manner relate to the provision of authentication services for allowing You to set up, to maintain, and to sign in to Your account, and are listed here:

Meta-data information related to Your device
The app used to install the Service on Your device
Information about Our Processors’ SDKs used within the Service
Unique identifiers related to the Service and the provision of cloud services
Unique identifiers related to Your device and the provision of authentication services
Your IP address
Your email address
Your account password

7.2.2. Data Stored And Processed By Namecheap Inc

One of Our Processors, Namecheap Inc., which provides web hosting services to Us, storeas and processes some of Your data in the USA. Your data is transferred to the USA subject to SCCs which are specified in Our DPA with this Processor (as cited in Section 6.5) in order to comply with the EU’s data protection laws. You can review these SCCs at https://www.namecheap.com/legal/universal/data-processing-addendum. The data transferred to the USA in this manner are listed here:

Your IP address

7.3. Data Stored and Processed at Various Worldwide Locations

Some of Our Processors store and process some of Your data at various worldwide locations. Where Your data is transferred outside the EU, SCCs apply in order to comply with the EU’s data protection laws.

7.3.1. Data Stored and Processed by Google Cloud EMEA Limited

One of Our Processors, Google Cloud EMEA Limited, which provides email services and payment services to Us, stores and processes some of Your data at various worldwide locations, including but not limited to the EU and the USA. Where Your data is transferred outside the EU, SCCs apply in addition to Our DPA with this Processor (as cited in Section 6.3) in order to comply with the EU’s data protection laws. You can review these SCCs at https://cloud.google.com/terms/sccs/eu-p2p-google-exporter. The data transferred outside the EU in this manner are listed here:

Your email address
Your email messages to Us
Information about Your purchase history
Unique identifiers related to Your Google account (if applicable) and the provision of augmented reality services
Unique identifiers related to Your device and the provision of augmented reality services
Performance and other diagnostic data about the Service, the SDKs used within the Service, and Your device
Information related to the usage of the SDKs used within the Service

7.3.2. Data Stored and Processed by CookieYes Limited

One of Our Processors, CookieYes Limited, which provides cookie consent management services to Us, stores and processes some of Your data at various worldwide locations. Where Your data is transferred outside the EU, SCCs apply as per Our DPA with this Processor (as cited in Section 6.7) in order to comply with the EU’s data protection laws. You can review these SCCs at https://www.cookieyes.com/dpa. The data transferred outside the EU in this manner are listed here:

Your IP address
Your cookie consent preferences

8. Security of Your Data

We follow the principle of data integrity and confidentiality when processing Your data. To this end We and Our Processors use encryption technology to secure Your data, both at rest and in transit.

9. Consequences of Not Providing Your Data

All of Your data listed in Section 2 are required by Us or by Our Processors in order for Us to ensure the correct operation of the Service and its provision to You. In the event where these data are not made available in the first place (e.g. when You refuse to provide them directly as per Section 2.1) or where they are rendered unavailable (e.g. when You revoke Your relevant consent, or when You exercise some of Your rights in relation to Section 11), We may become unable to provide the Service to You. Such an eventuality does not affect Our right to receive payments from You in relation to any paid subscriptions to which You have already been enrolled (see Terms of Service for more details).

10. Children’s Data

Personal data which belong to minors of 13 years of age or older are covered by this Policy, under the condition that parental and/or custodian approval has been acquired before registration, and during use of the Service (see Terms of Service for more details).
Children under 13 years of age are prohibited from using the Service. If You are aware that any child has used the Service please contact Us at support@wizardsystems.co in order to delete all relevant personal data. We may ask for proof of the relevant account-holder’s age before proceeding to delete any data.

11. Your Data Privacy Rights

You have rights related to accessing, rectifying, and erasing Your data. In addition, You have rights related to restricting Us from using Your data, to objecting against Our processing of Your data, and to the portability of Your data. These rights, along with details on how to exercise them, are outlined below.

11.1. Access to Your Data

You have the right to access Your data, and You may do so as follows:

11.1.1. By Using the Service

You can use the Service in order to directly access the following data:

Your email address: Via the Settings page
Your in-app preferences: Via the Settings page
Your bookmarked pieces: Via Your List page
Consents which You have given to Us in relation to processing Your data: Via the Settings page
Information about Your guitar-learning progress: Via the Settings page
Information about Your purchase history: Via the Settings page\li<

11.1.2. By Accessing the Website

You can access the Website in order to directly access the following data:

Your cookie consent preferences: Via the Website’s Cookie Policy page

11.1.3. By Writing to US

You have the right to ask Us to disclose to You all the personal data which We store related to You. You may also ask Us to provide this information in a machine-readable format, such as a spreadsheet (see Section 11.6). We typically respond within 30 days of receiving such a request from You.

11.2. Rectification of Your Data

We follow the principle of data accuracy when processing Your data. To this end, You have the right to rectify Your data, if You believe that the data which We store about You are inaccurate. In such an event, You can rectify Your data as follows:

11.2.1. By Using the Service

You can use the Service in order to directly edit the following data:

Your account password: Via the Settings page
Your in-app preferences: Via the Settings page
Your bookmarked pieces: By using the bookmark toggle buttons in Your List page and/or the Explore page
Consents whic You have given to Us in relation to processing Your data: Via the settings page
Anonymised statistical information extracted via calibration: By completing a new calibration session

11.2.2. By Accessing the Website

You can access the Website in order to directly edit the following data:

Your cookie consent preferences: Via the Website’s Cookie Policy page

11.2.3. By writing to Us

For any other data which You would like to rectify, please contact Us. We typically respond within 30 days of receiving such a request from You.

11.3. Erasure of Your Data

You have the right to request that We delete Your personal data, subject to the clauses stated herein:

11.3.1. By withdrawing Your consent

The following data are immediately and permanently deleted when You withdraw the relevant consent while using the Service:

Anonymised statistical information extracted via calibration
Images captured by Your device’s camera (which are stored for diagnostic purposes, provided You have given Us Your explicit consent)

11.3.2. By Using the Service

You can use the Service directly in order to permanently and immediately delete the following data:

Your in-app preferences: By selecting “Restore Defaults” in the Settings page
Your bookmarked pieces: By removing all bookmarked pieces from Your List page and/or the Explore page

11.3.3. By Accessing the Website

You can access the Website directly in order to permanently and immediately delete the following data:

Your cookie consent preferences: Via the Website’s Cookie Policy page

11.3.4. By terminating Your relationship with Us

You may terminate Your relationship with Us by deleting Your account (which can be done via the Application’s Settings page). Keep in mind that relevant clauses in the Terms of Service apply. In the event where You terminate Your account, the following data are immediately and permanently deleted:

The version of the Service installed on Your device
Versions of the Terms and of this Policy which You have previously accepted
Consents which You have given to Us in relation to processing Your data
Information about Your most recent use of the Service
Your in-app preferences
Your bookmarked pieces
Information about Your device’s camera
Anonymised statistical information extracted via calibration
Images captured by Your device’s camera (which are stored for diagnostic purposes, provided You have given Us Your explicit consent)
Information about Your feedback on Your guitar-playing sessions
Information about Your ratings on pieces which You have played
Your guitar-learning progress
Crash records related to Your use of the Service

11.3.5. By sending Us an email

For any other data which You would like to erase, please contact Us. We typically respond within 30 days of receiving such a request from You.

11.4. Restriction of Processing of Your Data

In some cases You have the right to request that We cease the processing of any data for which We have a legitimate interest to process. We typically respond within 30 days of receiving such a request from You.

11.5. Objection to Processing Your Data

In some cases You have the right to object against Us processing any data for which We have a legitimate interest to process. We typically respond within 30 days of receiving such a request from You.

11.6. Portability of Your Data

When exercising Your right to access Your data (see Section 11.1), You also have the right to request that We provide this information in a machine-readable format, such as a spreadsheet. Furthermore, You have the right to request that We directly transmit Your data to a third party of Your choice, if this is technically feasible, provided that the receiving party acts as a service provider towards You. We typically respond within 30 days of receiving such a request from You.

11.7. How to Exercise Your Rights

You can exercise the rights outlined in this section at first instance by using the Service itself. If the right which You wish to exercise cannot be exercised by using the Service itself and requires any attention by Us, please contact Us (see Section 13). We typically respond within 30 days of receiving Your request. If, despite the above, We are unable to ensure that Your rights are respected, or if You have any complaints with regards to Your rights which We cannot resolve, You have the right to lodge a complaint with Your local data protection authority. A list of data protection authorities can be found at https://edpb.europa.eu/about-edpb/about-edpb/members_en

12. Changes to This Policy

We reserve the right to amend, update, and/or change this Policy from time to time, for any reasons which We may deem appropriate, including but not limited to improving the Service and in order to adapt to new legislation.
In the event of any upcoming change to the Policy, We will notify You by means of a pop-up message (which You will only be able to see while operating the Application) or similar, stating the date on which the new Policy comes to effect. We will issue this notification no less than seven (7) days before the new Policy comes to effect.
Unless otherwise stated by Us, the new Policy becomes effective at Universal Coordinated Time (UTC) 00:00 of the date-of-effect communicated to You via Our notification.
You have the right to reject the new Policy, however if You do not accept the new Policy by the time it comes to effect, Your Licence will be automatically and immediately revoked and You will no longer be able to use the Service. In such an eventuality, You may be eligible for a refunded cancellation of any paid subscriptions which You may have with Us, subject to the clauses laid out in the Terms of Service.

13. Prevailing Version

In the event of any inconsistencies encountered between this version of the Policy and any other version of the Policy, the English version of the Policy posted on the Website prevails.

14. Contacts

In the event where You wish to exercise any of Your rights outlined in Section 11 and cannot do so by using the Service itself, or if You seek any assistance or clarification about this Policy, or if You have any concerns or complaints in relation to this Policy, please contact Us. We typically respond within 30 days from the time We receive Your communication.

Address: Wizard Systems Ltd, 7 Gravias Str, Agios Dometios 2369, Nicosia, Cyprus.
Email: support@wizardsystems.co, legal@wizardsystems.co